Our Terms

Terms of Service

Effective: June 26, 2025

Welcome to Retagr. By using our service, you agree to the following terms. Please read them carefully.

1. Who We Are
Retagr is a branded link shortener that helps marketers, creators, and startups manage, track, and optimize links with custom domains, UTM tagging, and ad pixel integration.

Legal Business Name: Retagr
Location: Eindhoven, The Netherlands
Contact: hi@retagr.com

2. Using Retagr
To use Retagr, you must create an account. We offer a 14-day free trial. After the trial, a paid subscription is required to continue access. Discounts may be available for verified students or nonprofits.

You are responsible for all activity under your account. Please keep your login credentials secure and confidential.

3. Content Ownership
You retain full ownership of all links, data, and content you create or track using Retagr. We do not claim any rights over your content.

We will never share or feature your content in marketing materials without your explicit written permission.

4. Payments and Refunds
Retagr uses Stripe to process payments securely.

If you are not satisfied within your first month as a paid subscriber, you may request a full refund for that month. After the first month, all payments are final and non-refundable.

5. Acceptable Use
You may not use Retagr to shorten, track, or distribute:

  • Illegal or harmful content

  • Material involving violence, hate speech, or sexually explicit content

  • Any links that violate applicable laws, regulations, or third-party rights

Violation of these terms may result in immediate suspension or termination of your account without refund. Serious violations may be reported to appropriate authorities.

6. Account Termination
You may delete your Retagr account anytime from your account settings.

We reserve the right to suspend or terminate your account if you violate these terms.

7. Third-Party Services
Retagr integrates with third-party services such as Stripe and tracking platforms like Meta Pixel. By using Retagr, you also agree to the terms of those third-party services.

8. No Guarantees
We do not guarantee uptime, click-through rates, or specific outcomes from using Retagr. The service is provided “as is” without warranties of any kind.

9. Changes to These Terms
We may update these Terms occasionally. If we do, we’ll notify you via email or in-app message.

By continuing to use Retagr, you agree to the current version of these Terms.

For questions or support, contact us at hi@retagr.com.